Terms and conditions

Returns policy

If you are unhappy with your order for any reason, please get in touch and we will do our very best to resolve the issue. The sooner you contact us, the easier it will be to sort it out.

Privacy

Your privacy is very important to us. We will not disclose or sell your customer data to any third party. We will only send you email newsletters if you explicitly opt in.

Credit card details are not stored anywhere on our servers nor in our premises. Your credit card details are processed in real time by an independent payment gateway authorised by our bank, using secure encryption.

Delivery times

We will process your order within 1 business day following payment in cleared funds. Payment by online banking cannot be checked until the next business day. We will send you an email notifying you when your order has been shipped. Please allow up to 2 days for delivery domestically, or 1 week internationally.